Initial frustration turned into joy
I purchased this bike specifically for my work commute with a very big hill in mind. Initially I was frustrated because it didn't seem to possess the power I wanted. After more inspection I realized the front motor wasn't engaging. I contacted customer service and their quick recommendation worked. With the front motor engaged now I have the power I wanted. I was struck by a car on my last ebike and the weight and tire size on this bike make me feel safe and secure.
My only 2 dislikes about this bike would be, 1. There is no anti lock or key so unattended without a lock its at risk, and 2. There is no owners manuel on how to operate computer some of us have no idea what mag. speed or boost percentages...etc.